Case study · Oncology Workflow
New York Cancer & Blood Specialists stopped rebuilding each patient's history by hand.
New York Cancer & Blood Specialists
Dr. Jeff Vacirca
MD, FACP CEO, New York Cancer & Blood Specialists
“Health Universe helps us make oncology care more efficient by giving clinicians clearer summaries and better operational context.”
Chart prep
Less chart-prep time per visit — hours reclaimed from evenings
Reach
EHRs connected, live from day one
Go-live
Agents live, with no integration or rip-and-replace
The challenge
Rebuilt by hand every visit — and still incomplete in the room.
Someone has to reassemble the oncology baseline by hand before every visit, and the work spills past clinic hours — with the chart still incomplete when the patient is in the room.
Roughly 80% of a new patient's relevant history sits outside the treating system.
What they needed
01
To assemble each new patient's full history before the visit, not during or after it
02
Reach into records held at the prior sites that saw the patient first
03
Delivery inside the EHR clinicians already use, with no new login or workflow
04
A live solution that didn't require an integration or rip-and-replace project to start
The difference
Why they chose Health Universe
Most tools show only what's in your own system, but the oncology picture that matters is mostly somewhere else. Only Health Universe reaches it — and delivers it where the team already works.
Retrieves records from every prior site
Each patient's history is located and pulled across the country through the national network, then deduplicated into one record.
Delivers it where the team already works
The assembled chart launches via SMART on FHIR inside the existing EHR, with no new tab or login.
Runs without an integration project
Connected across 250+ EHRs and live from day one, with no rip-and-replace to start.
In practice
The Approach
Health Universe locates and pulls each patient's history across prior sites through the national network, deduplicates it into a single record, and builds a complete oncology summary in plain language — with a HIPAA-safe chat to trace any line back to its source. The assembled chart is accessible inside the existing EHR, launched via SMART on FHIR: no new tab, no new login.
Before Health Universe
After Health Universe
Chart assembly
Rebuilt by hand every visit
Assembled automatically before the visit
Record completeness
~80% of history sits outside the system
Retrieved from every prior site, deduplicated
When it's ready
Often incomplete with patient in the room
Ready before the visit
After-hours burden
~3.5 hrs/week of home EHR work
90% less chart-prep time per visit
Access point
Separate systems, manual lookup
Inside the existing EHR via SMART on FHIR
Time to value
Integration project required
Live day one across 250+ EHRs
Chart assembly
Before
Rebuilt by hand every visit
After
Assembled automatically before the visit
Record completeness
Before
~80% of history sits outside the system
After
Retrieved from every prior site, deduplicated
When it's ready
Before
Often incomplete with patient in the room
After
Ready before the visit
After-hours burden
Before
~3.5 hrs/week of home EHR work
After
90% less chart-prep time per visit
Access point
Before
Separate systems, manual lookup
After
Inside the existing EHR via SMART on FHIR
Time to value
Before
Integration project required
After
Live day one across 250+ EHRs
Proof
The Results
Rebuilding the chart by hand stopped being the job — it's assembled before the visit.
NYCBS spends 90% less time prepping each chart before a visit, reclaiming hours that previously spilled into clinicians' evenings. Connected across 250+ EHRs and launching via SMART on FHIR, agents are live from day one with no rip-and-replace — one current, trustworthy chart per patient.
Chart prep
Less chart-prep time per visit — hours reclaimed from evenings
Reach
EHRs connected, live from day one
Go-live
Agents live, with no integration or rip-and-replace
Oncology Workflow
“Health Universe has the technical depth to support complex oncology workflows across data, summarization, and operations.”
Liam Koons
VP, Data Engineering and Integration · New York Cancer & Blood Specialists
See these outcomes reproduced on your own charts, live with our team.