Case study · Records Summarization
AccessHope scaled expert oncology review without scaling the manual work.
AccessHope
“Health Universe helps our oncology experts move faster without compromising the quality and judgment complex cancer care requires.”
— Chief Medical Officer
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Speed
Faster abstraction — ~7.5 seconds per document vs 15–30 minutes
Quality
Concordance with human clinical reviewers, all criteria
Depth
Structured facts captured per record
The challenge
Every expert review waited on a history assembled by hand.
Pulling them together is slow and inconsistent, with quality varying from one reviewer to the next and no consistent standard applied before a case reaches an expert.
What they needed
01
To assemble the complete cross-site record before summarizing, not just whatever happened to arrive
02
A consistent quality standard applied to every summary before it reaches an expert
03
Line-by-line citations so reviewers can trace every statement
04
Dramatically faster turnaround without sacrificing accuracy
The difference
Why they chose Health Universe
A summary is only as good as what goes into it, and most are written from whatever records happened to arrive. Only Health Universe assembles the whole record first — and scores the result.
Assembles the complete record first
Outside records from every prior site are pulled together and deduplicated before a single line is written.
Scores every summary against your standard
Each is evaluated against a clinician-calibrated quality bar before it reaches a reviewer.
Cites every line to its source
Each statement points to the record behind it, and reviewers can chat with the summary to trace any claim.
In practice
The Approach
Health Universe ingests records from any format and source — faxed records, scanned PDFs, outside CCDs — and assembles the complete cross-site picture first, deduplicating before a single line is written. It then writes a summary cited to every source, and scores each one against a clinician-calibrated quality bar before a reviewer ever sees it.
Before Health Universe
After Health Universe
Source completeness
Whatever records happened to arrive
Complete cross-site record, deduplicated first
Abstraction time
15–30 min per document
~7.5 seconds per document — 120× faster
Quality control
Varies reviewer to reviewer (5–15% error)
Scored against a clinician-set bar before review
Traceability
Manual cross-referencing
Every line cited; chat to trace any statement
Facts captured
Inconsistent
150–250+ structured facts per record
Source completeness
Before
Whatever records happened to arrive
After
Complete cross-site record, deduplicated first
Abstraction time
Before
15–30 min per document
After
~7.5 seconds per document — 120× faster
Quality control
Before
Varies reviewer to reviewer (5–15% error)
After
Scored against a clinician-set bar before review
Traceability
Before
Manual cross-referencing
After
Every line cited; chat to trace any statement
Facts captured
Before
Inconsistent
After
150–250+ structured facts per record
Proof
The Results
A summary is only as good as what goes into it — so the whole record is assembled first.
Each record is distilled to 150–250 structured facts, organized into a comprehensive summary and supported by source citations. Using a rigorous 15-point evaluation rubric, Health Universe achieved 84% concordance with human clinical reviewers across all evaluation criteria.
Speed
Faster abstraction — ~7.5 seconds per document vs 15–30 minutes
Quality
Concordance with human clinical reviewers, all criteria
Depth
Structured facts captured per record
Records Summarization
“Health Universe helps our clinical team review complex oncology cases with more speed, consistency, and confidence.”
Medical Director · AccessHope
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